The Federal Airports Authority of Nigeria has resolved its operational dispute with ride hailing service Bolt, clearing the company to resume operations immediately at FAAN managed airports following weeks of disruption for travellers.
In a statement dated August 27, 2026, FAAN said the standoff stemmed from nearly a decade of efforts to address challenges around commercial and e hailing vehicles at airports, including passenger solicitation, unregulated pickups and accountability concerns, which led to the introduction of the Airport Car Hire Rank Management System, a queue management tool the Authority insists was never designed to compete with Uber, Bolt or any other mobility platform.
The Authority clarified that fares highlighted in recent public discussions were not new rates imposed by FAAN or ACHRAMS, but existing airport taxi fares that the system simply made more visible, a transparency measure that inadvertently drew unfavourable comparison with the lower fares passengers had grown used to on e hailing platforms.
FAAN acknowledged the significant impact the temporary interruption had on passengers and issued a direct apology for the difficulties caused, while stressing that its actions were driven by regulatory, safety and security considerations rather than economic interest.
Director of Public Affairs and Consumer Protection, Henry Agbebire, said the resolution proves that airport security and integrity can be protected while preserving the convenience e hailing services offer passengers, adding that FAAN remains engaged with other e hailing operators and expects outstanding discussions to conclude soon.
The Authority reaffirmed that passengers remain free to choose whichever authorised transportation option best suits their needs, with FAAN’s responsibility limited to ensuring that whichever service they choose operates within a safe, secure and accountable airport environment.
By Asiwaju Adekunle Saheed
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